If your renewal payment didn't go through successfully, you can manually process the payment by following the the steps below:
- Go to tvfplay.com/profile
- Click on 'Retry Payment' and you will be redirected to the Personal Info page.
- Enter your personal details and click on 'Proceed to Payment' and you will be redirected to the billing info page.
- Enter your card details and click on 'Pay Now' to complete the transaction.
Note: To enjoy uninterrupted streaming and avoid cancellation, please process the Renewal Payment. In case you face any difficulty while retrying the payment, you can write to us at firstname.lastname@example.org.