If your renewal payment didn't go through successfully, you can manually process the payment by following the the steps below:

  1. Go to tvfplay.com/profile
  2. Click on 'Retry Payment' and you will be redirected to the Personal Info page.
  3. Enter your personal details and click on 'Proceed to Payment' and you will be redirected to the billing info page.
  4. Enter your card details and click on 'Pay Now' to complete the transaction.


Note:  To enjoy uninterrupted streaming and avoid cancellation, please process the Renewal Payment. In case you face any difficulty while retrying the payment, you can write to us at [email protected].